Buying a new car often one of top kiwi complaints

It’s official. Once again the list of the top 5 things Kiwis complained about is out. Wow. You have to hand it to the car sales industry. They sure are consistent. Yet again, they are there in this very select group. It’s 2019 and despite all the rules and regulations governing the motor vehicle industry, they are still right up there as one of the most complained about industries in the country.

The real problem is that New Zealanders tend to take people at face value. They accept the salesperson is telling them the truth and in fairness to the salesperson, they may just be passing on incorrect information given to them.

It’s so important when buying a new or used car in New Zealand to know exactly what you need to ask. Buying from a dealer allows you to place special conditions in the contract to ensure there are no misunderstandings about what you have requested. Given that most people buy a vehicle once or twice every 5 – 10 years and that buying a car can be an emotional experience, it’s easy to overlook things in the heat of the moment.

Motor Brokers is independent, experienced and works solely on behalf of the buyer. We know the questions to ask and we know what checks need to be made to ensure there are no nasty surprises. Given there is no direct cost to the buyer for using our service, why not use us buy your next car with confidence and complete peace of mind.